Remote Senior Director, Enterprise Applications & Systems

openloophealth; United States; Remote; USD 150,000 - 230,000; Full time

Benefits offered by this job

Medical, dental, vision

Health Savings Account

Flexible PTO

401(k) matching

Life insurance

Pet insurance

Job summary

openloophealth seeks a strategic leader to own the vision, delivery, and continuous improvement of our enterprise software stack powering a growing telehealth support organization.

You will lead a high-performing team implementing, integrating, and optimizing ERP, CRM, HRIS, finance, collaboration, and proprietary platforms to scale with the business, meet security and compliance requirements, and deliver a strong internal user experience.

Qualifications

• 8+ years leading enterprise applications or business systems functions, including 3+ years in a people-management role.
• Experience implementing and integrating cloud-based SaaS platforms (GSuite, Zoho, NetSuite, Slack, Okta).
• Strong knowledge of data governance, APIs, and full software development lifecycle.

Responsibilities

• Define and maintain a multi-year enterprise applications roadmap aligned with goals.
• Translate strategies into scalable technical initiatives and measurable KPIs.
• Lead the full lifecycle of enterprise applications from deployment through retirement.
• Drive data quality, governance, and master data management initiatives.
• Manage third-party vendor relationships, including contracts, SLAs, and renewals.
• Oversee provisioning, deprovisioning, and access management for security.
• Ensure SOC 2, HIPAA, HITRUST, NIST compliance across the stack.
• Track uptime, usage, and ROI; deliver executive dashboards and improvement insights.

Skills

Leadership

Vendor negotiation

Data governance

Systems integration

Change management

Education

Bachelor's degree in Information Systems, Computer Science, Business Administration, or equivalent practical experience

Tools

GSuite

Zoho

NetSuite

Slack

Okta

Job description

openloophealth seeks a strategic leader to own the vision, delivery, and continuous improvement of our enterprise software stack powering a growing telehealth support organization.

You will lead a high-performing team implementing, integrating, and optimizing ERP, CRM, HRIS, finance, collaboration, and proprietary platforms to scale with the business, meet security and compliance requirements, and deliver a strong internal user experience.