Remote Senior Director, B2B Relationships & Growth

Precision Labs; Chicago, Northern (IL, KY); Hybrid; USD 180,000 - 240,000; Full time

Job summary

zerohash is seeking a Director/Senior Director, Relationship Management Manager to build and scale strategic B2B relationships across diverse client segments. You will lead a remote team, advocate for clients, and collaborate with Sales, Product, Legal, and Finance to ensure onboarding success and aligned business goals.

The role requires 7–10 years in B2B relationship management with strong communication, negotiation, and leadership skills, and may require travel up to 20% to client locations

Qualifications

• 7-10 years of experience in B2B Relationship Management/B2B partnerships.
• Proven leadership experience managing a team of relationship managers.
• Experience growing client relationships including cross-sell/expansion.

Responsibilities

• Build and maintain strong relationships with key client stakeholders to drive initiatives.
• Lead a team of relationship managers and act as escalation point.
• Collaborate across sales, product, legal, and finance to align client strategy with business goals.
• Organize quarterly business reviews and track revenue performance for leadership and clients.
• Negotiate client agreements and ensure high levels of service delivery (NPS).
• Design data-driven reporting to monitor client satisfaction and renewals.
• Own retention and contract renewals while managing a dynamic environment.
• Identify upsell opportunities and influence product roadmaps with client feedback.

Skills

Relationship management

Cross-functional leadership

Strategic thinking

Negotiation

Communication

Team leadership

Education

Bachelor's degree

Tools

CRM software

Job description

zerohash is seeking a Director/Senior Director, Relationship Management Manager to build and scale strategic B2B relationships across diverse client segments. You will lead a remote team, advocate for clients, and collaborate with Sales, Product, Legal, and Finance to ensure onboarding success and aligned business goals.

The role requires 7–10 years in B2B relationship management with strong communication, negotiation, and leadership skills, and may require travel up to 20% to client locations