Remote Senior Data Analyst — Growth & CS (PLG SaaS)

1Password LLC; Oregon; Ibrido; USD 122.000 - 171.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Dental insurance

401(k) matching

Paid time off

Descrizione del lavoro

1Password is hiring a Senior Data Analyst to partner with Customer Success and Product to uncover drivers of adoption, activation, and expansion in a fast-paced SaaS environment.

In this role, you will turn complex data into clear recommendations, shape success metrics, and help define data foundations for AI capabilities across the organization. This remote position covers Canada and the US, with a base salary described for the USA.

Competenze

• 5+ years in analytics within complex B2B SaaS environments.
• PLG and customer lifecycle expertise, including activation, retention, churn, and expansion.
• Partner with Customer Success, Product, and Growth stakeholders and translate questions into analytical frameworks.
• Able to synthesize complex analysis into clear recommendations for senior leaders.
• Experience with experimentation (A/B testing) and predictive techniques in a business context.
• Advanced SQL and large-scale analytics datasets including product usage and events.
• Hands-on experience with AI/BI tools (Hex, Omni, Claude, Dust, etc.).
• Familiarity with Snowflake, Databricks, dbt and modern cloud data ecosystems.

Mansioni

• Conduct analytics across adoption, retention, expansion, and digital success in a fast-paced, product-led SaaS environment.
• Partner with Customer Success and Leadership to identify growth levers and measure performance.
• Help build data foundations and analytical standards for AI capabilities and scaling data use.
• Explore Generative BI and AI-assisted workflows for forecasting and insight generation.
• Collaborate across multiple teams to drive data-driven decisions.

Conoscenze

Analytics experience

PLG analytics

A/B testing

SQL proficiency

Data storytelling

Strumenti

Snowflake

Databricks

dbt

Salesforce

Gainsight

Amplitude

Descrizione del lavoro

1Password is hiring a Senior Data Analyst to partner with Customer Success and Product to uncover drivers of adoption, activation, and expansion in a fast-paced SaaS environment.

In this role, you will turn complex data into clear recommendations, shape success metrics, and help define data foundations for AI capabilities across the organization. This remote position covers Canada and the US, with a base salary described for the USA.