Remote Senior Customer Support Specialist — Financial Services

Easy Recruiter; Oklahoma City (OK); Remote; USD 36,000 - 54,000; Full time

Job summary

A leading customer support firm is seeking a Senior Assistant Customer Support to provide superior service to annuity customers remotely in the United States. You will be responsible for answering inquiries about insurance policies, processing transactions, and maintaining a quality relationship with customers. Ideal candidates should possess strong organizational and analytical skills, along with the ability to think creatively to improve service delivery. A FINRA Series 6 license is preferred but can be obtained during employment.

Qualifications

• FINRA Series 6 preferred, must obtain.
• Demonstrated ability to learn quickly and understand company products.
• Ability to articulate ideas clearly.

Responsibilities

• Provide service to annuity customers via telephone.
• Research and respond to inquiries about policy options.
• Process transactions and fund transfers.

Skills

Customer service

Excellent listening skills

Strong organizational skills

Analytical skills

Ability to work in a team environment

Job description

A leading customer support firm is seeking a Senior Assistant Customer Support to provide superior service to annuity customers remotely in the United States. You will be responsible for answering inquiries about insurance policies, processing transactions, and maintaining a quality relationship with customers. Ideal candidates should possess strong organizational and analytical skills, along with the ability to think creatively to improve service delivery. A FINRA Series 6 license is preferred but can be obtained during employment.