Remote Customer Support Associate for Financial Advisors

Reqroute, Inc; United States; Remote; USD 35,000 - 45,000; Part time

Job summary

A growing company is seeking a Customer Support Representative to provide remote assistance. Responsibilities include answering inbound calls, educating Financial Advisors, and multitasking effectively in a fast-paced environment. Candidates should have 1-2 years of call center experience and strong organizational skills. Proficiency in spoken and written English is required, along with a customer-centric focus.

Qualifications

• 1-2 years minimum experience in a call center environment.
• Strong organizational skills and attention to detail.
• Proficient in spoken and written English communication.

Responsibilities

• Answer inbound calls from internal clients.
• Educate Financial Advisors on account services.
• Handle a wide variety of tasks in a fast-paced environment.
• Resolve customer inquiries with a customer-centric focus.

Skills

Excellent communication skills

Organizational skills

Attention to detail

Strong follow-up skills

Problem-solving skills

Proficient in Microsoft Office Suite

Job description

A growing company is seeking a Customer Support Representative to provide remote assistance. Responsibilities include answering inbound calls, educating Financial Advisors, and multitasking effectively in a fast-paced environment. Candidates should have 1-2 years of call center experience and strong organizational skills. Proficiency in spoken and written English is required, along with a customer-centric focus.