Remote Senior Content Strategy Lead

Lumen; Topeka (KS); Remote; USD 132,000 - 176,000; Full time

Benefits offered by this job

Health benefits

Life benefits

Bonus structure

Job summary

Lumen is hiring a Senior Manager of Content Strategy to lead the translation of business priorities into scalable messaging and content solutions across channels. You will guide editorial practices, audience strategy, and governance while partnering with Brand, Product Marketing, Communications, and Digital Experience teams.

You will set team priorities, drive advanced content architectures, and improve content reuse, consistency, and customer understanding across complex programs and

Qualifications

• 7+ years in Content Strategy or related discipline.
• 2+ years leading content professionals or programs.
• Advanced knowledge of messaging, editorial practices, and audience communication.

Responsibilities

• Translate priorities into actionable content plans and messaging across programs, products, channels, and experiences.
• Lead practices in voice, tone, taxonomy, information architecture, and content operations; advise senior stakeholders.
• Establish standards for messaging, positioning, and content governance; resolve conflicts and align stakeholders.
• Lead development of content models, taxonomies, templates, and reusable frameworks for personalization and consistency.
• Direct content strategy across customer journeys to improve omnichannel consistency and understanding.
• Coordinate across functions to align creative and business priorities and present evidence-based recommendations.
• Establish measures for clarity, quality, and outcomes; use insights to refine content approaches and team practices.
• Lead, coach, and develop content strategists and editors; set objectives and manage resources.
• Improve intake, prioritization, planning, governance, and review processes; balance planned initiatives with needs.
• Drive complex work across multiple programs to influence messaging clarity and campaign effectiveness.

Skills

Content strategy

Editorial strategy

Information architecture

Messaging architecture

Audience strategy

Leadership

Cross-functional collaboration

Project leadership

Job description

Lumen is hiring a Senior Manager of Content Strategy to lead the translation of business priorities into scalable messaging and content solutions across channels. You will guide editorial practices, audience strategy, and governance while partnering with Brand, Product Marketing, Communications, and Digital Experience teams.

You will set team priorities, drive advanced content architectures, and improve content reuse, consistency, and customer understanding across complex programs and