Remote Senior Community Manager — Creator Program

Hyperhug; USA; Remote; USD 70.000 - 110.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Remote work format

Shape community and game quality

Zusammenfassung

HyperHug, an international game development studio, is seeking a Senior Community Manager to strengthen relationships with Oxide: Survival Island players. You will engage communities on Discord and Telegram, organize events, create player-facing content, manage moderators, and turn feedback into actionable insights for the team.

This role requires 3+ years in gaming community management, strong English writing, fluency in Russian, and hands-on experience with Discord/Telegram communities.

Qualifikationen

• 3+ years of experience in community management within the gaming industry.
• Strong understanding of gaming communities, player engagement, and retention.
• Hands-on experience managing Discord and/or Telegram communities.
• Experience managing moderators and handling complex community situations.
• Experience organizing community events, contests, giveaways, and other interactive activities.
• Strong SMM and copywriting skills with the ability to adapt communication for different platforms and audiences.
• Experience with Discord and Telegram bots, moderation tools, roles, permissions, and community automation.
• Practical experience with AI tools such as ChatGPT and Claude.
• Strong written English (B2+) and fluent Russian for internal communication and player-facing work.

Aufgaben

• Manage and grow our player communities across Discord, Telegram, and other relevant platforms.
• Plan and run community activities: contests, events, polls, challenges, giveaways, and other interactive formats.
• Track player sentiment, recurring concerns, and community trends, and communicate key feedback to internal teams.
• Write and publish community posts, announcements, updates, and social media content.
• Manage the moderation team, maintain moderation standards, and help resolve complex community cases.
• Maintain and improve Discord and Telegram infrastructure, including channels, roles, bots, moderation tools, and automation.
• Support the Creator Program and communication with content creators.
• Work closely with LiveOps, Art, Product, and development teams on community-facing initiatives.

Kenntnisse

Discord management

Telegram management

Event planning

Copywriting

Community moderation

SMM

AI tools (ChatGPT)

English writing (B2+)

Russian language

Tools

Discord bots

Moderation tools

Automation tools (n8n/Make/Zapier)

Jobbeschreibung

HyperHug, an international game development studio, is seeking a Senior Community Manager to strengthen relationships with Oxide: Survival Island players. You will engage communities on Discord and Telegram, organize events, create player-facing content, manage moderators, and turn feedback into actionable insights for the team.

This role requires 3+ years in gaming community management, strong English writing, fluency in Russian, and hands-on experience with Discord/Telegram communities.