Senior Community Manager (Fully Remote)

HyperHug; USA; Remote; USD 52.000 - 78.000; Vollzeit

Zusammenfassung

HyperHug is seeking a Community Manager to grow and engage our global player base. You will manage communities across Discord, Telegram, and other platforms, plan events, and publish regular updates and social content.

You will lead the moderation team, maintain infrastructure and bots, and work closely with LiveOps, Art, Product, and development teams to drive community-facing initiatives. In this role, you will help turn player feedback into actionable insights, ensuring a positive player

Qualifikationen

• Experience building and growing online communities across platforms.
• Ability to plan engaging events and drive community participation.
• Strong written communication for posts, updates and announcements.

Aufgaben

• Manage and grow player communities across Discord, Telegram, and other platforms.
• Plan and run community activities: contests, events, polls, challenges, giveaways.
• Write and publish community posts, announcements, updates, and social content.
• Lead moderation team, maintain standards, and resolve complex cases.
• Maintain and improve Discord/Telegram infrastructure, bots and automation.
• Support Creator Program and communicate with content creators.
• Collaborate with LiveOps, Art, Product, and development teams on initiatives.
• Track player sentiment and translate feedback into insights for the team.

Kenntnisse

Community management

Discord moderation

Content creation

Event planning

Tools

Discord bots

Automation tools

Jobbeschreibung

• Manage and grow player communities across Discord, Telegram, and other relevant platforms.
• Plan and run community activities: contests, events, polls, challenges, giveaways.
• Write and publish community posts, announcements, updates, and social media content.

Moderation and Infrastructure:

• Manage the moderation team, maintain standards, and resolve complex community cases.
• Maintain and improve Discord and Telegram infrastructure, including channels, roles, bots, and automation.
• Support the Creator Program and communication with content creators.
• Work closely with LiveOps, Art, Product, and development teams on community-facing initiatives.
• Track player sentiment and communicate key feedback to internal teams.
• Help turn player feedback into actionable insights for the team.

HyperHug

HyperHug is an international game development studio specializing in the shooter genre, developing Oxide: Survival Island, an immersive multiplayer survival shooter for mobile platforms. The company has a main office in Cyprus and a talented team working remotely from around the world, with a culture built on initiative, transparency, and collaboration.