Remote Senior Collections Analyst: AR & Payment Plans

Cardinal Health; Denver (CO); A distancia; USD 38.000 - 49.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental and vision coverage

Paid time off plan

Health savings account (HSA)

401k savings plan

Access to wages before pay day with my

Flexible spending accounts (FSAs)

Disability coverage

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Descripción de la vacante

Cardinal Health is seeking a Collections professional to manage the collection of outstanding accounts receivable across designated accounts. You will dispute research, develop payment plans, and nurture trusted relationships with customers and internal partners.

You will work with the Service Leader for designated accounts, preparing and reporting open AR balances, and collaborating across functions to resolve issues while maintaining a customer-centric approach.

Formación

• Bachelor’s degree in related field, or equivalent work experience, preferred.
• 2-4 years of experience, preferred.
• Strong written and verbal communication skills, with the ability to effectively interact with customers and cross-functional stakeholders.
• Proficiency with Microsoft Office Suite, including Excel, Word, and PowerPoint.

Responsabilidades

• Responsible for the collection of outstanding accounts receivable, including dispute research, developing payment plans with customers, and building trusted relationships with customers and internal business partners.
• Work directly with Service Leader for designated accounts for a single point of contact approach.
• Responsible for preparing and reporting open accounts receivable balances for assigned accounts
• Work cross-functionally with all levels within the organization both internally and externally.
• Facilitate meetings and presentations, communicating effectively with stakeholders and engaging participants.
• Support customer needs by maintaining a customer-focused approach and identifying root causes of issues.

Conocimientos

Communication skills

Customer interaction

Cross-functional collaboration

Educación

Bachelor’s degree or equivalent

Herramientas

Microsoft Office Suite

Descripción del empleo

Cardinal Health is seeking a Collections professional to manage the collection of outstanding accounts receivable across designated accounts. You will dispute research, develop payment plans, and nurture trusted relationships with customers and internal partners.

You will work with the Service Leader for designated accounts, preparing and reporting open AR balances, and collaborating across functions to resolve issues while maintaining a customer-centric approach.