Remote Senior Collections Analyst

Cardinal Health; Topeka (KS); Remote; USD 38,000 - 49,000; Full time

Benefits offered by this job

Medical coverage

Paid time off

HSA

401k savings

Wages access before payday

FSAs

Disability insurance

Work-Life resources

Parental leave

Wellness programs

Job summary

Cardinal Health is seeking a mid-level Collections professional to manage the collection of outstanding receivables across designated accounts. You will research disputes, develop payment plans, and build trusted relationships with customers and internal partners.

You will work with the Service Leader for designated accounts, prepare AR balances, and communicate findings across all levels of the organization. A customer-focused approach and strong communication are essential.

Qualifications

• Bachelor’s degree in related field, or equivalent work experience, preferred.
• 2-4 years of experience, preferred.
• Strong written and verbal communication skills, with the ability to effectively interact with customers and cross-functional stakeholders.
• Proficiency with Microsoft Office Suite, including Excel, Word, and PowerPoint.

Responsibilities

• Responsible for the collection of outstanding accounts receivable, including dispute research, developing payment plans with customers, and building trusted relationships with customers and internal business partners.
• Work directly with Service Leader for designated accounts for a single point of contact approach.
• Responsible for preparing and reporting open accounts receivable balances for assigned accounts
• Work cross-functionally with all levels within the organization both internally and externally.
• Facilitate meetings and presentations, communicating effectively with stakeholders and engaging participants.
• Support customer needs by maintaining a customer-focused approach and identifying root causes of issues.

Skills

Communication skills

Customer interaction

Education

Bachelor’s degree or equivalent

Tools

Excel

Word

PowerPoint

Job description

Cardinal Health is seeking a mid-level Collections professional to manage the collection of outstanding receivables across designated accounts. You will research disputes, develop payment plans, and build trusted relationships with customers and internal partners.

You will work with the Service Leader for designated accounts, prepare AR balances, and communicate findings across all levels of the organization. A customer-focused approach and strong communication are essential.