Remote Senior Cloud Systems Engineer – Production Support

Syms Strategic Group, LLC; Nashville (TN); Remote; USD 85,000 - 117,000; Full time

Job summary

Syms Strategic Group (SSG) is seeking a talented Senior Systems Engineer (Production Support) to maintain and improve large-scale production systems in a remote role. The position supports VA operations and requires strong cloud, OS, and scripting skills.

The team emphasizes security compliance, on-call readiness, and collaboration with development, operations, and security teams to ensure reliable system performance and data integrity for mission-critical workloads.

Qualifications

• 8+ years of experience in systems engineering or related field, with production environments.
• 3+ years of SQL queries and monitoring experience.
• Experience with cloud platforms (AWS/Azure) and cloud-native technologies.
• Strong Linux/Unix and Windows OS proficiency.
• Scripting experience (Python, Bash, or PowerShell) for automation.
• Familiarity with CI/CD pipelines and IaC tools.
• Experience with monitoring tools and incident response.
• Ability to work with cross-functional teams and on-call responsibilities.

Responsibilities

• Perform high-level operational support for complex application cloud systems.
• Diagnose, document, and rapidly report system outages and problems.
• Collaborate with customers and teams to resolve issues and improve processes.
• Maintain documentation and inventory of system assets and configurations.
• Ensure compliance with VA standards and security policies.
• Assist in maintaining and installing computing infrastructure.

Job description

Syms Strategic Group (SSG) is seeking a talented Senior Systems Engineer (Production Support) to maintain and improve large-scale production systems in a remote role. The position supports VA operations and requires strong cloud, OS, and scripting skills.

The team emphasizes security compliance, on-call readiness, and collaboration with development, operations, and security teams to ensure reliable system performance and data integrity for mission-critical workloads.