Senior Cloud Systems Engineer – Remote Production Support

Syms Strategic Group, LLC; Raleigh (NC); Remote; USD 85,000 - 117,000; Full time

Job summary

Syms Strategic Group (SSG) is seeking a Senior Systems Engineer (Production Support) to provide high-level operational support for complex application cloud systems in a remote capacity for the Veterans Affairs (VA) department. The role requires 8+ years in systems engineering with a focus on production environments and a Public Trust (MBI) clearance.

The ideal candidate will have strong Linux/Unix and Windows expertise, experience with AWS/Azure, and hands-on knowledge of automation, IaC, CI/CD

Qualifications

• 8+ years of experience in systems engineering, especially production environments.

Responsibilities

• Provide day-to-day operational support of complex application cloud systems.
• Develop solutions to routine technical problems of limited scope.
• Document problems in logging and discrepancy reporting tools.
• Work directly with customers in day-to-day activities.
• Respond to user calls regarding hardware and software problems.
• Maintain inventory of system assets.
• Ensure compliance with VA standards and security policies.
• Provide documentation, training, and additional duties as assigned.
• Implement continuous improvement of IT systems and procedures.
• Perform maintenance/installation of computing infrastructure.
• Communicate status to users and senior management.
• Collaborate with development, operations, and security teams.

Skills

AWS Cloud

S3

Step Functions

Batch Jobs

CloudWatch

Linux/Unix

Windows

Python

Bash

PowerShell

Ansible

Puppet

Chef

SaltStack

IaC

CloudFormation

Dynatrace

ScienceLogic

Networking

VPN

CI/CD

Git

GitHub Actions

CodeBuild

CodeDeploy

RDS SQL Server

Oracle RDS

Performance Tuning

Security Audits

Documentation

On-call

Education

Bachelor's degree in Computer Science, Information Technology, Systems Engineering, or a related field

Tools

Git

GitHub Actions

AWS CodeBuild

CodeDeploy

Dynatrace

ScienceLogic

Job description

Syms Strategic Group (SSG) is seeking a Senior Systems Engineer (Production Support) to provide high-level operational support for complex application cloud systems in a remote capacity for the Veterans Affairs (VA) department. The role requires 8+ years in systems engineering with a focus on production environments and a Public Trust (MBI) clearance.

The ideal candidate will have strong Linux/Unix and Windows expertise, experience with AWS/Azure, and hands-on knowledge of automation, IaC, CI/CD