Remote Senior Cloud & Systems Engineer – Production Support

Syms Strategic Group, LLC; Atlanta (GA); Remote; USD 85,000 - 117,000; Full time

Job summary

Syms Strategic Group (SSG) is seeking a Senior Systems Engineer (Production Support) to manage day-to-day operational support of cloud-based systems for VA. This fully remote role requires strong Linux/Windows, automation, and cloud skills to resolve outages and maintain system reliability.

You will collaborate with cross-functional teams, document issues, and ensure VA security standards are met. Applicants should have 8+ years in systems engineering and hands-on experience with AWS/Azure and

Qualifications

• 8+ years of experience in systems engineering or related field, production environments.
• Experience with AWS and/or Azure Cloud, including S3, Step Functions, Batch Jobs, and CloudWatch.
• Proven track record of managing large-scale production systems and Linux/Windows administration.
• Proficiency in Python, Bash, or PowerShell for automation and configuration management.
• Knowledge of CI/CD pipelines and version control (Git) with GitHub Actions and CodeBuild/CodeDeploy.

Responsibilities

• Provide day-to-day operational support of complex application cloud systems in a production environment.
• Detect, document, report, and resolve system outages or issues affecting operations.
• Maintain documentation, training materials, and system configurations for VA-based applications.
• Work with customers and cross-functional teams to ensure system stability and performance.
• Ensure compliance with VA standards, security policies, and audit requirements.
• Support on-call rotations and participate in continuous improvement initiatives.

Skills

AWS/Azure

Large-scale systems

Linux/Windows

System administration

Python/Bash/PowerShell

Automation tools

IaC (CloudFormation)

CloudWatch

Network protocols

VPN configurations

Database (RDS/Oracle)

CI/CD pipelines

Git/GitHub Actions

On-call support

Documentation

Security/compliance

Education

Bachelor's degree in CS/IT/SE

Tools

Git

GitHub Actions

AWS CodeBuild

CodeDeploy

Puppet

Ansible

Terraform

CloudFormation

DynaTrace

ScienceLogic

CloudWatch

Job description

Syms Strategic Group (SSG) is seeking a Senior Systems Engineer (Production Support) to manage day-to-day operational support of cloud-based systems for VA. This fully remote role requires strong Linux/Windows, automation, and cloud skills to resolve outages and maintain system reliability.

You will collaborate with cross-functional teams, document issues, and ensure VA security standards are met. Applicants should have 8+ years in systems engineering and hands-on experience with AWS/Azure and