Remote Senior Cloud-Native Success Engineer

Soloioinc; United States; On-site; USD 85,000 - 110,000; Full time

Job summary

Soloioinc is seeking a customer-centric technologist passionate about helping companies scale applications with the Solo.io product portfolio. This remote role is geared towards individuals in the United States who possess strong troubleshooting skills and a desire to educate customers on cloud-native technologies.

As a Customer Success Engineer, you will guide customers through their product setup, manage complex troubleshooting scenarios, and foster strong relationships with both customers and internal teams.

Qualifications

• At least two years of hands-on experience with Kubernetes.
• Strong written and verbal communication skills.
• Ability to dig into code to troubleshoot.

Responsibilities

• Provide daily expert guidance to existing customers.
• Develop strong relationships with customers, sales, and product teams.
• Proactively guide customers through their architectural and product setup.

Skills

Kubernetes

Go

Java

Node.js

Strong communication skills

Job description

Soloioinc is seeking a customer-centric technologist passionate about helping companies scale applications with the Solo.io product portfolio. This remote role is geared towards individuals in the United States who possess strong troubleshooting skills and a desire to educate customers on cloud-native technologies.

As a Customer Success Engineer, you will guide customers through their product setup, manage complex troubleshooting scenarios, and foster strong relationships with both customers and internal teams.