Remote Senior Claims Resolution Specialist, Bodily Injury

Liberty Mutual Insurance; United States; Remote; USD 66,000 - 125,000; Full time

Job summary

A leading insurance company is seeking a Remote Senior Claims Resolution Specialist to manage attorney-represented bodily injury claims. This role involves investigating and resolving claims while providing excellent service to policyholders. Candidates should have strong communication skills and relevant experience in personal lines and litigation.

Qualifications

• 3+ years of Personal Lines Third Party Auto Casualty experience.
• 3+ years of Litigation experience.

Responsibilities

• Manage, investigate, and resolve claims, evaluate coverage, liability, damages.
• Prepare for and attend trials, hearings, and conferences.
• Communicate with policyholders, witnesses, claimants; gather information.

Skills

Communication

Interpersonal

Analytical

Negotiation

Investigative

Education

Bachelor's degree

Job description

Remote Senior Claims Resolution Specialist, Bodily Injury

Join to apply for the Remote Senior Claims Resolution Specialist, Bodily Injury role at Liberty Mutual Insurance.

Pay Range

This range is provided by Liberty Mutual Insurance. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range: $66,000.00/yr - $125,000.00/yr

The typical starting salary depends on skills, experience, education, certifications, and location. Some roles may include commission or bonus earnings.

Description

Personal Lines Casualty is hiring for a Senior Claims Resolution Specialist to manage attorney-represented and litigated auto and homeowner's bodily injury claims. Responsibilities include managing, investigating, and resolving claims, and providing prompt service to policyholders for claims of mild to moderate severity and/or complexity.

Applicants are preferred to live in the Pacific or Mountain time zones. Residing within 50 miles of Chandler, AZ, requires going into the office 2 days/month. Attendance and active engagement during training are mandatory. Excluded states: Alaska, California, Idaho, Washington.

Responsibilities

• Manage, investigate, and resolve claims, evaluate coverage, liability, damages, and settle claims within authority.
• Identify suspicious claims, refer to SIU, and opportunities for subrogation.
• Prepare for and attend trials, hearings, and conferences; report status.
• Confer with trial counsel and prepare reports.
• Communicate with policyholders, witnesses, claimants; gather information and advise on actions.
• Respond to inquiries and ensure reserves are adequate.
• Manage security of financial processing and claims information.
• Update files and generate reports.
• Manage practices and billing activities of outside and in-house counsel.

Preferred Qualifications

• 3+ years of Personal Lines Third Party Auto Casualty experience.
• 3+ years of Litigation experience.

Qualifications

• Strong communication, interpersonal, analytical, negotiation, and investigative skills.
• Customer service experience preferred.
• Knowledge of legal liability, insurance policies, and State Tort Law.
• Bachelor's degree or equivalent experience with at least 3 years of related experience.
• Ability to obtain proper licensing.

About Us

Liberty Mutual is committed to diversity, equity, and inclusion, offering benefits supporting your well-being. We value integrity, hard work, and continuous learning. Learn more at https://LMI.co/Benefits.

Liberty Mutual is an equal opportunity employer, prohibiting discrimination based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information, or any other protected basis.