Remote Senior Claims QA Analyst — Data-Driven Quality

CSAA; Kansas; Remote; USD 100,000 - 133,000; Full time

Benefits offered by this job

Annual bonus

401(k) with company match

Remote-first culture

Job summary

CSAA Insurance Group seeks a Homeowner Claims Quality Assurance Senior Analyst to drive QA across claims operations in a remote-capable role. The position supports a nationwide remote-first culture with occasional in-person collaboration and leadership of multiple audit projects.

The role emphasizes data-driven auditing, cross-functional communication, and mentorship of junior analysts, with a focus on risk mitigation and remediation actions.

Qualifications

• BS/BA or equivalent combination of education and experience required.
• 6+ years experience in claims handling.

Responsibilities

• Apply quality assurance methods to evaluate claims processes.
• Plan, execute and present audit outcomes to leadership.
• Lead projects and mentor peers within Claims QA.
• Prepare written reports for claims executives and partners.

Skills

6+ years claims handling

Auditing experience

Data analysis

Communication skills

Education

BS/BA or equivalent

Tools

Excel

PowerPoint

MS Access

Job description

CSAA Insurance Group seeks a Homeowner Claims Quality Assurance Senior Analyst to drive QA across claims operations in a remote-capable role. The position supports a nationwide remote-first culture with occasional in-person collaboration and leadership of multiple audit projects.

The role emphasizes data-driven auditing, cross-functional communication, and mentorship of junior analysts, with a focus on risk mitigation and remediation actions.