Remote Senior Analyst — Homeowner Claims QA

CSAA; Massachusetts; Remote; USD 100,000 - 133,000; Full time

Job summary

CSAA Insurance Group is seeking a Homeowner Claims Quality Assurance Senior Analyst for a remote role in the United States. The position focuses on applying QA methods to assess claims processes, planning and executing audits, and presenting results with remediation recommendations.

The role requires 6+ years of property claims experience, a related bachelor’s degree, and strong data skills. Remote-first with collaboration across the CSAA IG network and leaders.

Qualifications

• A bachelor's degree in a related field, or an equivalent combination of education and experience required.
• 6+ years of experience in property claims handling.

Responsibilities

• Applies quality assurance techniques to examine the output and efficiency of claims processes.
• Plans, executes, analyzes, and presents outcomes of claims-related auditing activities.
• Leads projects, communicates findings to executives, and recommends remediation of deficiencies.
• Trains newer peers in technical aspects of the job and mentors others.
• Builds professional networks with claims leaders and facilitates project meetings.

Skills

Quality Assurance

Data analysis

MS Excel

Communication

Education

Bachelor's degree or higher

Advanced degree preferred

Tools

MS Access

MS Word

PowerPoint

Job description

CSAA Insurance Group is seeking a Homeowner Claims Quality Assurance Senior Analyst for a remote role in the United States. The position focuses on applying QA methods to assess claims processes, planning and executing audits, and presenting results with remediation recommendations.

The role requires 6+ years of property claims experience, a related bachelor’s degree, and strong data skills. Remote-first with collaboration across the CSAA IG network and leaders.