Senior Homeowner Claims QA Analyst - Remote

CSAA; Arizona; Remote; USD 99,000 - 133,000; Full time

Job summary

CSAA Insurance Group seeks a Homeowner Claims Quality Assurance Senior Analyst to support remote QA activities across U.S. locations. You will apply auditing methods to claim processes, analyze data, prepare reports, and lead multiple projects while mentoring peers and collaborating with claims leaders.

The role emphasizes strong communication, data-driven decision making, and the ability to drive remediation of deficiencies with executive-level impact.

Qualifications

• 6+ years of experience in claims handling.
• Bachelor's degree in a related field or equivalent combination of education and experience.

Responsibilities

• Apply quality assurance techniques to examine claims processes and outcomes.
• Plan and execute claim-related audits and projects.
• Prepare written reports for executives and leaders to drive remediation of deficiencies.
• Lead multiple projects concurrently and coordinate with peers.

Skills

Auditing

Data analysis

Communication

Mentoring

Project leadership

Education

Bachelor's degree in related field

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

CSAA Insurance Group seeks a Homeowner Claims Quality Assurance Senior Analyst to support remote QA activities across U.S. locations. You will apply auditing methods to claim processes, analyze data, prepare reports, and lead multiple projects while mentoring peers and collaborating with claims leaders.

The role emphasizes strong communication, data-driven decision making, and the ability to drive remediation of deficiencies with executive-level impact.