Remote Senior Casualty Claims Specialist

Countryway Insurance Co.; Virginia (IL); Hybrid; USD 55,000 - 70,000; Full time

Benefits offered by this job

Paid training reimbursement

Medical & dental insurance

401K plan

PTO

Job summary

Virginia Farm Bureau is seeking a customer focused Casualty Claims Representative to join our claims team. The role handles a variety of claims and provides efficient settlements in line with company procedures and standards.

This fully remote position requires residency in Virginia, with typical hours Monday–Friday, 8:00am–4:30pm, and reports to the Casualty Claims Manager. A strong candidate will have 5+ years of claims handling and knowledge of VA motor vehicle and tort law.

Qualifications

• College degree or equivalent work experience.
• Minimum 5+ years claims handling experience.
• Knowledge of the Virginia Motor Vehicle Code.
• Knowledge of tort laws affecting civil cases.
• Excellent oral and written communication skills.
• Excellent organizational skills.
• Strong investigation and settlement skills.

Responsibilities

• Investigate all losses assigned for Virginia Farm Bureau members.
• Comply with company policies and procedures in handling of all losses.
• Report all activity on all claim files to the company promptly.
• Prioritize First Contact Settlement Communications with Claimants.
• Promptly reply to all complaints as requested.
• Advise Underwriting Department on all poor risks.
• Assist and guide other claim personnel as requested.
• All other duties as assigned by Supervisor.

Skills

Investigation & settlement

Communication skills

Organizational skills

Va MVC knowledge

Tort law knowledge

Claims handling experience

Education

College degree or equivalent

Job description

Virginia Farm Bureau is seeking a customer focused Casualty Claims Representative to join our claims team. The role handles a variety of claims and provides efficient settlements in line with company procedures and standards.

This fully remote position requires residency in Virginia, with typical hours Monday–Friday, 8:00am–4:30pm, and reports to the Casualty Claims Manager. A strong candidate will have 5+ years of claims handling and knowledge of VA motor vehicle and tort law.