Casualty Claims Representative

Countryway Insurance Co.; Virginia; On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Paid training reimbursement

Medical & dental insurance

401K plan

PTO

Job summary

Virginia Farm Bureau is seeking a customer focused Casualty Claims Representative to join our claims team. The role handles a variety of claims and provides efficient settlements in line with company procedures and standards.

This fully remote position requires residency in Virginia, with typical hours Monday–Friday, 8:00am–4:30pm, and reports to the Casualty Claims Manager. A strong candidate will have 5+ years of claims handling and knowledge of VA motor vehicle and tort law.

Qualifications

• College degree or equivalent work experience.
• Minimum 5+ years claims handling experience.
• Knowledge of the Virginia Motor Vehicle Code.
• Knowledge of tort laws affecting civil cases.
• Excellent oral and written communication skills.
• Excellent organizational skills.
• Strong investigation and settlement skills.

Responsibilities

• Investigate all losses assigned for Virginia Farm Bureau members.
• Comply with company policies and procedures in handling of all losses.
• Report all activity on all claim files to the company promptly.
• Prioritize First Contact Settlement Communications with Claimants.
• Promptly reply to all complaints as requested.
• Advise Underwriting Department on all poor risks.
• Assist and guide other claim personnel as requested.
• All other duties as assigned by Supervisor.

Skills

Investigation & settlement

Communication skills

Organizational skills

Va MVC knowledge

Tort law knowledge

Claims handling experience

Education

College degree or equivalent

Job description

POSITION TITLE: Casualty Claims Representative

STATUS: Exempt

COMPENSATION RANGE: $55,000-70,000 Annually

LOCATION: This is a fully remote position, must live in the state of Virginia

REPORTS TO: Casualty Claims Manager

Casualty Claims Representative

Virginia Farm Bureau is seeking a customer focused Casualty Claims Representative to join our claims team. The role is responsible for handling a variety of claims and providing efficient settlements in accordance with company procedures and standards.

When it comes to insurance, we’re all about providing tailored coverage to Virginia families and small businesses. With experienced insurance agents in more than 100 county offices, we’re embedded in the communities we serve and proud partners in the Virginia Farm Bureau mission.

POSITION

Hours: Monday - Friday, 8:00am - 4:30pm

Full-Time position (37.50 hours per week) - This is a fully remote position, must live in the state of Virginia.

PRIMARY DUTIES

• Investigate all losses assigned for Virginia Farm Bureau members
• Comply with company policies and procedures in the handling of all losses and other company matters.
• Report all activity on all claim files to the company promptly.
• Prioritize First Contact Settlement Communications with Claimants
• Promptly reply to all complaints as requested.
• Advise Underwriting Department on all poor risks
• Assist and give guidance to other claim personnel as requested.
• All other duties as assigned by the Supervisor.

MINIMUM EDUCATIONAL/EXPERIENCE/SKILLS

• College degree or equivalent work experience
• Minimum 5+ years claims handling experience
• Knowledge of the Motor Vehicle Code of Virginia
• Knowledge of tort laws affecting civil cases
• Excellent oral and written communication skills
• Excellent organizational skills
• Strong investigation and settlement skills

PREFERRED QUALIFICATIONS/SKILLS

• Knowledge of insurance contracts issued by the company
• Experience with casualty insurance claims
• Completion of AIC, CPCU or SCLA designation

At VA Farm Bureau, we provide an exceptional benefits package, including ongoing job development and support in all roles, paid training and continuing education reimbursement, medical and dental insurance available on your first day, generous employee 401K contribution, excellent Paid Time off (PTO) plan and more!

Virginia Farm Bureau Companies provide equal employment opportunity in all aspects of employment without regard to race, color, national origin, religion, gender, pregnancy, age, disability, orientation or veteran status.

BENEFITS OVERVIEW

At VA Farm Bureau, we provide an exceptional benefits package, including ongoing job development and support in all roles, paid training and continuing education reimbursement, medical and dental insurance available on your first day, generous employee 401K contribution, excellent Paid Time off (PTO) plan and more!

Virginia Farm Bureau Companies provide equal employment opportunity in all aspects of employment without regard to race, color, national origin, religion, gender, pregnancy, age, disability, orientation or veteran status.