Remote Senior Auto Claims Adjuster - Commercial

CSAA; California (MO); Remote; USD 39,000 - 51,000; Full time

Benefits offered by this job

Annual bonus eligibility

401(k) with company match

Remote-first culture

Job summary

Mobilitas, created by CSAA Insurance Group, is seeking a Commercial Senior Auto Claims Adjuster to work remotely anywhere in the United States (excluding HI and AK). The role focuses on commercial auto claims, with Pacific Time zone alignment and heavy emphasis on handling claims from inception to resolution.

Responsibilities include evaluating damage, communicating with involved parties, and ensuring compliance while working a flexible schedule.

Qualifications

• High School Diploma or GED or 2+ years of virtual customer service experience.
• 1-2+ years of auto or commercial adjusting/liability experience required.
• Must hold an Adjuster license for all applicable states or obtain within 90 days.

Responsibilities

• Manage a large inventory of claims from minor to moderate complexity.
• Answer inbound calls, open claims, and obtain loss details from involved parties.
• Investigate, evaluate, negotiate, and settle auto and property damage claims for commercial rideshare and GIG economy.
• Explain policy, coverage, and appropriate action; arrange payments for repairs, rental, towing, and storage.
• Document files, send correspondence, and communicate with all parties; review claims per SOPs.

Skills

Auto claims adjusting

Customer service

Bilingual a plus

Time management

Education

High School Diploma or GED

Adjuster license within 90 days

Job description

Mobilitas, created by CSAA Insurance Group, is seeking a Commercial Senior Auto Claims Adjuster to work remotely anywhere in the United States (excluding HI and AK). The role focuses on commercial auto claims, with Pacific Time zone alignment and heavy emphasis on handling claims from inception to resolution.

Responsibilities include evaluating damage, communicating with involved parties, and ensuring compliance while working a flexible schedule.