Remote Senior Audit & QA Specialist — Liability Claims

Arthur J. Gallagher & Co. (AJG); Rolling Meadows (IL); Remote; USD 85,000 - 130,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Career development

People-first culture

Global reach with local impact

Job summary

Gallagher is seeking a seasoned claims audit professional to ensure field offices comply with client service instructions and related agreements, and to conduct customized audits and training. You will analyze trends, support branches and account management, develop processes to improve claim outcomes, and participate in meetings with clients and brokers as needed.

This role leverages extensive auto and general liability claims expertise.

Qualifications

• Bachelor's degree required.
• 7-10 years working a claims desk in auto and general liability.
• Litigation and complex BI handling experience.
• State licensing in multiple jurisdictions.
• Proficiency in MS Office applications.
• Experience with claims and business software.

Responsibilities

• Ensure compliance of field offices with client service instructions and related agreements.
• Conduct customized client audits, monitor performance metrics, and provide technical training.
• Assist branches in meeting client expectations and develop processes for compliance.
• Perform trend analysis and deliver internal/external audits; prepare oversight reports.
• Support Account Management and participate in client/broker meetings as needed.

Skills

MS Office

Claims knowledge

Auditing

Education

Bachelor's degree

Tools

MS Office

Job description

Gallagher is seeking a seasoned claims audit professional to ensure field offices comply with client service instructions and related agreements, and to conduct customized audits and training. You will analyze trends, support branches and account management, develop processes to improve claim outcomes, and participate in meetings with clients and brokers as needed.

This role leverages extensive auto and general liability claims expertise.