Remote Senior Analyst AR Collections & Customer Relations

Cardinal Health; Richmond (VA); Remote; USD 38,000 - 49,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off plan

Health savings account (HSA)

401k savings plan

Access to wages before pay day with my

Flexible spending accounts (FSAs)

Disability coverage

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Job summary

Cardinal Health is seeking a dedicated Collections professional to manage the collection of outstanding accounts receivable and develop payment plans with customers. You will collaborate with the Service Leader for designated accounts to ensure a single point of contact and accurate reporting of open AR balances.

The role emphasizes cross-functional collaboration, stakeholder communication, and identifying root causes to support customer needs while maintaining trust and efficient processes.

Qualifications

• Bachelor’s degree in related field, or equivalent work experience, preferred
• 2-4 years of experience, preferred
• Strong written and verbal communication skills, with the ability to effectively interact with customers and cross-functional stakeholders.
• Proficiency with Microsoft Office Suite, including Excel, Word, and PowerPoint

Responsibilities

• Responsible for the collection of outstanding accounts receivable, including dispute research, developing payment plans with customers, and building trusted relationships with customers and internal business partners.
• Work directly with Service Leader for designated accounts for a single point of contact approach.
• Responsible for preparing and reporting open accounts receivable balances for assigned accounts
• Work cross-functionally with all levels within the organization both internally and externally.
• Facilitate meetings and presentations, communicating effectively with stakeholders and engaging participants.
• Support customer needs by maintaining a customer-focused approach and identifying root causes of issues.

Skills

Communication skills

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office

Excel

Word

PowerPoint

Job description

Cardinal Health is seeking a dedicated Collections professional to manage the collection of outstanding accounts receivable and develop payment plans with customers. You will collaborate with the Service Leader for designated accounts to ensure a single point of contact and accurate reporting of open AR balances.

The role emphasizes cross-functional collaboration, stakeholder communication, and identifying root causes to support customer needs while maintaining trust and efficient processes.