Senior Collections Analyst - Remote Nationwide

Cardinal Health; Hartford (CT); Remote; USD 38,000 - 49,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off plan

Health savings account (HSA)

401k savings plan

Access to wages before pay day with my

Flexible spending accounts (FSAs)

Short- and long-term disability

Job summary

Cardinal Health is seeking a Collections specialist to manage the timely collection of outstanding accounts receivable. You will research disputes, craft payment plans, and build trusted relationships with customers and internal partners, as a dedicated point of contact.

You will collaborate across departments, prepare open AR reports, and lead meetings to address issues, focusing on root causes and customer satisfaction while supporting a broad service impact.

Qualifications

• Bachelor’s degree in related field, or equivalent work experience, preferred
• 2-4 years of experience, preferred
• Strong written and verbal communication skills, with the ability to effectively interact with customers and cross-functional stakeholders.
• Proficiency with Microsoft Office Suite, including Excel, Word, and PowerPoint

Responsibilities

• Responsible for the collection of outstanding accounts receivable, including dispute research, developing payment plans with customers, and building trusted relationships with customers and internal business partners.
• Work directly with Service Leader for designated accounts for a single point of contact approach.
• Responsible for preparing and reporting open accounts receivable balances for assigned accounts
• Work cross-functionally with all levels within the organization both internally and externally.
• Facilitate meetings and presentations, communicating effectively with stakeholders and engaging participants.
• Support customer needs by maintaining a customer-focused approach and identifying root causes of issues.

Skills

Accounts receivable

Communication

Excel

Customer service

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office

Job description

Cardinal Health is seeking a Collections specialist to manage the timely collection of outstanding accounts receivable. You will research disputes, craft payment plans, and build trusted relationships with customers and internal partners, as a dedicated point of contact.

You will collaborate across departments, prepare open AR reports, and lead meetings to address issues, focusing on root causes and customer satisfaction while supporting a broad service impact.