Remote Senior Account Manager - Higher Education Housing

StarRez, Inc.; Denver (CO); Remote; USD 63,000 - 77,000; Full time

Benefits offered by this job

Health care

Paid time off

Life insurance

401k plan with company match

Learning and development opportunities

Job summary

StarRez, Inc. is hiring an Account Manager to partner with our higher education housing clients, driving customer success and growth through upsell opportunities.

You will own the full sales cycle from lead generation and product demonstrations to deal closure, collaborating with Product, Professional Services, and Marketing to influence strategy. This remote role (US) requires travel of about 50% and reports to the Manager, Sales.

Qualifications

• 5+ years of leadership experience in higher education housing.
• Experience using StarRez (or similar software) to improve operations.
• Bachelor's degree (preferred).
• Proven success in revenue-generating or quota-carrying roles with outbound prospecting and full sales cycle management.

Responsibilities

• Drive growth within an assigned customer territory by identifying upsell opportunities, managing a healthy pipeline, and achieving revenue goals.
• Build trusted, long-term relationships with stakeholders across Higher Education and residential communities, aligning StarRez solutions to their needs.
• Lead the full sales cycle from outbound prospecting and product demonstrations to proposal delivery, contract negotiation, and deal closure.
• Collaborate cross-functionally with product, services, and finance teams to scope solutions, manage licensing and invoicing, and support RFP/RFI responses.
• Represent the voice of the customer internally to shape product evolution and go-to-market strategy.
• Maintain accurate records of customer interactions, deal stages, and forecasts using Salesforce, Gong, and related sales tools.
• Serve as a consultative partner post-sale, ensuring smooth handoffs and ongoing customer success.

Skills

Higher Education Housing

StarRez software

Education

Bachelor's degree

Job description

StarRez, Inc. is hiring an Account Manager to partner with our higher education housing clients, driving customer success and growth through upsell opportunities.

You will own the full sales cycle from lead generation and product demonstrations to deal closure, collaborating with Product, Professional Services, and Marketing to influence strategy. This remote role (US) requires travel of about 50% and reports to the Manager, Sales.