Remote Account Manager — Higher Ed Housing Growth

StarRez Inc.; Northern (KY); Remote; USD 63,000 - 77,000; Full time

Benefits offered by this job

Health care

Paid time off

Life insurance

401k plan with company match

Job summary

StarRez Inc. is seeking an Account Manager to serve as a trusted partner to our customer community, driving growth through upsell opportunities and a consultative selling approach. You will work with Product, Professional Services, and Marketing to influence strategy and outcomes.

The role is remote in the US with a preference for Central or Eastern Time Zones, and travel up to 50%. Base salary is complemented by commission-based bonuses, with total compensation targeting $165K yearly.

Qualifications

• 5+ years of experience in a higher education housing leadership role
• Experience utilizing StarRez (or similar) software to improve operations

Responsibilities

• Drive growth within an assigned customer territory by identifying upsell opportunities, managing a healthy pipeline, and achieving revenue goals
• Build trusted, long‑term relationships with stakeholders across Higher Education and residential communities, understanding their unique goals and aligning StarRez solutions to their needs
• Lead the full sales cycle from outbound prospecting and customized product demonstrations to proposal delivery, contract negotiation, and deal closure
• Collaborate cross‑functionally with product, services, and finance teams to scope solutions, manage licensing and invoicing, and support RFP/RFI responses
• Represent the voice of the customer internally by sharing insights that shape product evolution, go‑to‑market strategy, and community engagement
• Maintain accurate records of customer interactions, deal stages, and forecasts using Salesforce, Gong, and related sales tools
• Serve as a consultative partner post‑sale, ensuring smooth handoffs, supporting adoption, and identifying ongoing opportunities for customer success

Skills

Account management

Consultative selling

Relationship building

Sales cycle management

Pipeline management

Tools

Salesforce

Gong

Job description

StarRez Inc. is seeking an Account Manager to serve as a trusted partner to our customer community, driving growth through upsell opportunities and a consultative selling approach. You will work with Product, Professional Services, and Marketing to influence strategy and outcomes.

The role is remote in the US with a preference for Central or Eastern Time Zones, and travel up to 50%. Base salary is complemented by commission-based bonuses, with total compensation targeting $165K yearly.