Remote Senior Account Manager - Employee Benefits

Insurance Office of America; Burbank (CA); On-site; USD 95,000 - 120,000; Full time

Benefits offered by this job

Health insurance

401K with match

Paid holidays

Vacation time

Sick time

Career growth

Job summary

Insurance Office of America is seeking a Senior Account Manager – Employee Benefits. The role focuses on client service, team leadership, and coordinating daily activities of Account Coordinators within a remote/work-flex environment.

Ideal candidates bring 5+ years of industry experience, active licensing, and excellence in communication. The position offers competitive salary, health insurance, holidays, 401K with employer match, and professional growth opportunities.

Qualifications

• 5+ years of industry experience.
• Required active licensing.
• Exceptional customer service and communication skills.
• Strong organizational, delegation, and decision-making skills.
• High accuracy in handling large work volumes.
• Proficiency in MS Office (Outlook, Word, Excel).
• High School Diploma (or equivalent).

Responsibilities

• Client management and service delivering outstanding support.
• Lead the account team and drive performance.
• Direct daily activities of Account Coordinators and tasks.
• Identify sales opportunities to grow IOA business.
• Manage new business setup, data gathering and file creation.
• Oversee renewals, verify data, and coordinate with clients and carriers.

Skills

Client service

Communication

Leadership

Organization

Decision making

Time management

Education

Active license required

High school diploma

Tools

MS Office

Job description

Insurance Office of America is seeking a Senior Account Manager – Employee Benefits. The role focuses on client service, team leadership, and coordinating daily activities of Account Coordinators within a remote/work-flex environment.

Ideal candidates bring 5+ years of industry experience, active licensing, and excellence in communication. The position offers competitive salary, health insurance, holidays, 401K with employer match, and professional growth opportunities.