Remote Senior Account Manager — Aviation Tech Growth

SITA; Chicago (IL); Remote; USD 120,000 - 145,000; Full time

Job summary

SITA is seeking a Senior Account Manager in the United States, with a Chicago remote work option. You will own strategic and commercial relationships for a portfolio including Tier 1 accounts, driving profitable growth, retention, and long‑term value.

You will coordinate a cross‑functional virtual team and report to the Territory Director, shaping the account strategy and achieving commercial objectives. You will lead complex technology and managed‑service opportunities, build strong executive

Qualifications

• Eight or more years of successful sales or strategic account management experience.
• Bachelor’s degree or equivalent.
• Proven ability to build trusted relationships with C‑suite executives.
• Experience leading complex technology or managed‑service opportunities.
• Strong account planning, pipeline management, and CRM discipline.

Responsibilities

• Own the account strategy and deliver sales targets for Tier 1 and 2–4 accounts.
• Develop and execute account development plans aligned with customer priorities.
• Lead regular account reviews to assess priorities, risks and actions.
• Build relationships with C‑suite executives and senior leaders.
• Maintain CRM records, opportunity plans, and forecasts.

Skills

Executive communication

CRM discipline

Strategic account management

Negotiation

Education

Bachelor’s degree or equivalent

Tools

CRM systems

Job description

SITA is seeking a Senior Account Manager in the United States, with a Chicago remote work option. You will own strategic and commercial relationships for a portfolio including Tier 1 accounts, driving profitable growth, retention, and long‑term value.

You will coordinate a cross‑functional virtual team and report to the Territory Director, shaping the account strategy and achieving commercial objectives. You will lead complex technology and managed‑service opportunities, build strong executive