Aviation Account Associate - Flexible & Remote

SITA Group; Atlanta, Northern (GA, KY); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Flex Week

Flex Day

Flex Location

Employee Wellbeing

Professional Development

Competitive Benefits

Job summary

SITA, a global leader in air transport and border technologies, seeks an Account Associate to support the Account Director in growing relationships with regional airports, airline stakeholders, and aviation partners. You will help identify opportunities, coordinate sales activities, support proposals and renewals, and drive successful customer outcomes.

You'll work closely with customers and internal teams to address inquiries, manage forecasts, and ensure timely follow-up on commitments, while

Qualifications

• Experience in account management.
• Proficiency with CRM systems (Salesforce preferred).
• Ability to manage pipelines and qualify opportunities.
• Strong needs analysis and prospecting skills.
• Excellent communication and presentation abilities.
• Proficient in Microsoft Office applications.
• Experience with forecasting and reporting.

Responsibilities

• Support account planning and execution across assigned customers.
• Maintain regular communication with customer stakeholders.
• Coordinate customer meetings, presentations, follow-up actions, and account plans.
• Identify and qualify growth opportunities within existing accounts.
• Maintain CRM records, forecasts, and opportunity tracking.
• Assist with proposal development, pricing coordination, and documentation.
• Support executive business reviews, customer success discussions, and pipeline reviews.
• Coordinate internal resources to address customer inquiries and issues.
• Conduct market and customer research to identify expansion opportunities.

Skills

Account management

CRM

Pipeline management

Needs analysis

Communication skills

MS Office

Forecasting

Tools

Salesforce

Job description

SITA, a global leader in air transport and border technologies, seeks an Account Associate to support the Account Director in growing relationships with regional airports, airline stakeholders, and aviation partners. You will help identify opportunities, coordinate sales activities, support proposals and renewals, and drive successful customer outcomes.

You'll work closely with customers and internal teams to address inquiries, manage forecasts, and ensure timely follow-up on commitments, while