Remote Senior Account Associate - Commercial Lines Insurance

Insurance Office of America; Monticello (FL); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

401K with employer match

Paid holidays and vacation

Job summary

Insurance Office of America seeks a Senior Account Associate - Commercial Lines to support account teams, producer, and clients. Lead and assist with administrative tasks, renewals, and policy processing in a remote/hybrid setup with possible on-site needs in Longwood, FL.

The role emphasizes client service, policy accuracy, and collaboration with Account Managers to ensure quality outcomes and efficient workflows.

Qualifications

• 3+ years of customer service experience in the insurance industry.
• Thorough knowledge of insurance brokerage and client needs.
• Active licensing required; CISR preferred.

Responsibilities

• Direct day-to-day activities of Team Support/Receptionist, Account Assistant, or Account Associate.
• Track policy expirations and ensure renewals are processed on time.
• Process endorsements, audits, cancellations, reinstatements, and policy docs.

Skills

Customer service

Analytical skills

Problem-solving

MS Office

Education

High School Diploma

Active license (P&C)

CISR certification preferred

Tools

MS Office

Job description

Insurance Office of America seeks a Senior Account Associate - Commercial Lines to support account teams, producer, and clients. Lead and assist with administrative tasks, renewals, and policy processing in a remote/hybrid setup with possible on-site needs in Longwood, FL.

The role emphasizes client service, policy accuracy, and collaboration with Account Managers to ensure quality outcomes and efficient workflows.