Remote Self-Pay Specialist - High Earning Potential

Paragon Revenue Group; Concord (NC); Remote; USD 28,000 - 39,000; Full time

Benefits offered by this job

Paid time off & holidays

Medical, dental, vision, and life ins.

401k with matching

Job summary

Paragon Revenue Group is seeking a dependable Self Pay Representative for a fully remote position in the United States. The role focuses on patient account recovery, handling inbound and outbound inquiries, and offering payment solutions while ensuring accuracy across multiple client systems.

Ideal candidates have at least two years of customer service experience, strong communication and problem-solving skills, and knowledge of medical billing and EOBs.

Qualifications

• Two years of customer service experience required.
• Knowledge of medical billing and EOB preferred.
• Ability to learn new software and proficient 10-key skills.

Responsibilities

• Answer billing questions and process payments.
• Establish payment plans and resolve patient balances.
• Document interactions and update client systems.
• Collaborate with client services or insurance teams to resolve issues.

Skills

Customer service

Communication

Problem solving

Negotiation

EOB knowledge

Attention to detail

Typing

Education

High school diploma

Job description

Paragon Revenue Group is seeking a dependable Self Pay Representative for a fully remote position in the United States. The role focuses on patient account recovery, handling inbound and outbound inquiries, and offering payment solutions while ensuring accuracy across multiple client systems.

Ideal candidates have at least two years of customer service experience, strong communication and problem-solving skills, and knowledge of medical billing and EOBs.