Remote Security Quality Lead

Huntress; Northern (KY); Hybrid; USD 185,000 - 200,000; Full time

Job summary

Huntress, a remote-first cybersecurity company, seeks a Quality Governance lead to build and scale the Quality Management System across agentic and human-led investigations. You will drive practical standards, set metrics, and own quality risks while collaborating with Analysis, Product, Engineering, and Security Operations.

You will start hands-on and grow into leadership of the QMS function, hiring and coaching a team to extend quality across the security decision-making system.

Qualifications

• 5+ years of experience building or managing quality, governance, operational excellence, or control programs, ideally in a security operations environment.
• Experience managing people, setting clear expectations, coaching performance, and building team capability.
• Security operations background and understanding how SOC investigations, analyst decisions, escalations, and remediation outcomes fit together.
• Ability to design meaningful quality measurements, sampling approaches, review processes, and reporting that distinguish signal from noise.
• Experience building a program from scratch, defining practical standards, and improving them as systems, workflows, and operational needs change.
• Communicate findings directly and constructively, maintain independence in assessments, and turn quality risks into corrective actions.
• Use AI tools to improve day-to-day analysis and reporting while preserving judgment and accountability.

Responsibilities

• Build and maintain the Security Quality Management System across agentic investigations and human-led investigations.
• Establish sampling methodologies, review cadences, quality standards, and validation criteria for decisions, workflows, escalations, and remediations.
• Independently review agentic investigation outcomes and compare agentic decisions with expert analyst outcomes to establish trusted baselines.
• Monitor decision quality, workflow effectiveness, behavioral drift, and recurring failure patterns, escalating significant risks before they affect customers.
• Produce quality scorecards and reporting that explain accuracy, trends, confidence intervals, and operational impact to leadership and stakeholders.
• Lead root-cause analysis and corrective-action validation, then turn findings into practical improvements with Analysis, Product, Engineering, and Security Operations.
• Use AI tools to work faster and smarter on everyday analysis, reporting, and synthesis while applying sound judgment to validate outputs.

Skills

Quality governance

People management

Security operations

Quality measurement

AI-assisted analysis

Clear communication

Job description

Huntress, a remote-first cybersecurity company, seeks a Quality Governance lead to build and scale the Quality Management System across agentic and human-led investigations. You will drive practical standards, set metrics, and own quality risks while collaborating with Analysis, Product, Engineering, and Security Operations.

You will start hands-on and grow into leadership of the QMS function, hiring and coaching a team to extend quality across the security decision-making system.