Remote Seasonal Vacation Specialist – Mountain Resort

Mammoth Mountain; Mammoth Lakes (CA); Remote; USD 29,000 - 33,000; Full time

Benefits offered by this job

Free skiing for dependents

Free skiing at all Alterra Resorts

Ski/snowboard lessons discounts

Equipment rental discount

Friends and Family vouchers

Retail & Food discount

401k with company match

Background check required

Job summary

Mammoth Mountain is seeking seasonal Work At Home Vacation Specialists who help guests plan unforgettable mountain getaways from home. You will handle inbound calls, emails, and chats, identifying guest needs and offering products with clear policy explanations and payment assistance.

A typical week is four 10-hour days with paid training in Mammoth Lakes, CA. Bilingual candidates may earn additional compensation, and equipment requirements ensure a productive home office.

Qualifications

• High school diploma or equivalent required.
• Excellent communication and active listening skills.
• Experience in customer service or call center is preferred.

Responsibilities

• Assist guests via inbound calls, emails, and web chats to plan mountain vacations.
• Identify guest needs and offer products or services accordingly.
• Explain policies and assist with changes, cancellations, and payments.

Skills

Customer service

Data entry

Call center experience

Communication

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Mammoth Mountain is seeking seasonal Work At Home Vacation Specialists who help guests plan unforgettable mountain getaways from home. You will handle inbound calls, emails, and chats, identifying guest needs and offering products with clear policy explanations and payment assistance.

A typical week is four 10-hour days with paid training in Mammoth Lakes, CA. Bilingual candidates may earn additional compensation, and equipment requirements ensure a productive home office.