Remote Seasonal Customer Support Specialist

Uncommon Goods; United States; Remote; USD 9,100 - 13,000; Full time

Benefits offered by this job

40% product discount

Job summary

Uncommon Goods is seeking a team of Seasonal Customer Support Specialists to join our remote Customer Service Team for a US-based company. You will handle orders, inquiries, and issues via phone, live chat, and email in English, with training on a virtual platform.

This contractor role lasts through December and offers flexible hours from 20–40 per week, including weekends. Applicants should be self-starters, able to work with minimal direction, and provide their own home setup (computer,

Qualifications

• Strong written and verbal English communication.
• Previous experience in a customer service environment preferred.
• Flexible weekend availability; varying weekly hours.
• Fully remote role; quiet home workspace required.
• Own computer, reliable internet, headset with mic; video capable.
• Contractor position with no employee benefits.

Responsibilities

• Respond to customers via phone, email, and chat in English.
• Advocate for customers and maintain professional interactions.
• Identify customer issues, document accurately, and provide workable solutions.
• Place orders and answer questions about products and services using provided resources.
• Follow up on outstanding matters and offer additional assistance as needed.
• Demonstrate strong interest in products and Uncommon Goods brand.
• Work independently to meet efficiency targets.

Skills

English proficiency

Customer service

Weekend availability

Remote work

Home-office setup

Independent work

Job description

Uncommon Goods is seeking a team of Seasonal Customer Support Specialists to join our remote Customer Service Team for a US-based company. You will handle orders, inquiries, and issues via phone, live chat, and email in English, with training on a virtual platform.

This contractor role lasts through December and offers flexible hours from 20–40 per week, including weekends. Applicants should be self-starters, able to work with minimal direction, and provide their own home setup (computer,