Remote Seasonal Customer Support Specialist

SwimOutlet; Olde West Chester (OH); Hybrid; USD 22,000 - 25,000; Part time

Benefits offered by this job

Employee discounts

Remote work arrangements

Paid training

Ergonomic desk and chair

Job summary

SwimOutlet is seeking a Seasonal Customer Support Representative to be the warm voice for SwimOutlet.com and Everyday Yoga. You will assist customers with orders, provide product advice, and help resolve issues from a remote location while staying aligned with brand standards. Join a remote-first team with training, flexible shifts, and opportunities to grow within a leading U.S.

ecommerce retailer. Perfect for those who love swimming and customer care and want to work in a supportive

Qualifications

• Experience in customer service, call center or related field (1 year+)
• Excellent written and verbal communication skills
• Ability to multitask and manage time effectively

Responsibilities

• Respond to customer inquiries via phone, email, or chat in a timely and friendly manner
• Assist customers with product selection, order placement, and post-order concerns
• Navigate internal systems to look up customer accounts and process orders
• Collaborate with team to improve the customer experience
• Stay updated with product knowledge and company offerings
• Escalate priority issues and log call information per procedures
• Contribute to a constructive, team-oriented work environment

Skills

Customer service experience

Communication skills

Multitasking

Job description

SwimOutlet is seeking a Seasonal Customer Support Representative to be the warm voice for SwimOutlet.com and Everyday Yoga. You will assist customers with orders, provide product advice, and help resolve issues from a remote location while staying aligned with brand standards. Join a remote-first team with training, flexible shifts, and opportunities to grow within a leading U.S.

ecommerce retailer. Perfect for those who love swimming and customer care and want to work in a supportive