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Benefits offered by this job
401(k) matching
Bonus based on performance
Employee discounts
Flexible schedule
Opportunity for advancement
Paid time off
Job summary
A regional swim school franchise is looking for Service Representatives to enhance customer experience and manage inquiries. The role is part-time and remote, focusing on customer engagement and ensuring exceptional service delivery. Candidates should have a minimum of two years in customer service and be disciplined in following procedures. Available shifts include day, evening, and rotating, with weekend availability required. The pay rate is $20.00 per hour, with at least 20 hours expected per week.
Qualifications
Minimum of two years of customer service and sales experience.
Must have quiet space without distractions for work.
Responsibilities
Focus on customer experience, engagement, enrollment, and inquiries.
Deliver exceptional customer service and process enrollment requests.
Skills
Customer service skills
Strong listening skills
Effective communication
Multi-tasking ability
Education
High School or some college education
Job description
A regional swim school franchise is looking for Service Representatives to enhance customer experience and manage inquiries. The role is part-time and remote, focusing on customer engagement and ensuring exceptional service delivery. Candidates should have a minimum of two years in customer service and be disciplined in following procedures. Available shifts include day, evening, and rotating, with weekend availability required. The pay rate is $20.00 per hour, with at least 20 hours expected per week.