Remote Seasonal Customer Support Specialist

Williams--sonoma,-Inc; Georgia; Hybrid; USD 21,000 - 23,000; Full time

Benefits offered by this job

Employee discounts

Performance bonuses

Training and coaching

Job summary

Williams-Sonoma, Inc. is seeking Customer Service Representatives for seasonal full-time roles. Remote work is available for Georgia residents, with rapid onboarding and a focus on empathetic, solution-oriented customer support.

You will handle inquiries, resolve issues, and maintain high service standards while enjoying employee discounts and career growth opportunities during the holiday season.

Qualifications

• 1+ years of customer service experience (retail, call center, or hospitality preferred).
• Strong communication skills - ability to de-escalate and resolve issues professionally.
• Problem-solving mindset - you think fast and adapt quickly.
• Integrity and reliability - you do the right thing, even when no one is watching.
• Comfortable working in a fast-paced environment with performance goals.
• Tech-savvy - ability to navigate multiple systems and multitask efficiently.

Responsibilities

• Serve as the first point of contact for customer inquiries via phone.
• Actively listen to customer concerns and provide clear, accurate, and empathetic resolutions.
• Handle escalations with professionalism, ensuring a smooth resolution process.

Skills

1+ years of customer service

Strong communication skills

Problem-solving mindset

Integrity and reliability

Fast-paced environment

Tech-savvy

Job description

Williams-Sonoma, Inc. is seeking Customer Service Representatives for seasonal full-time roles. Remote work is available for Georgia residents, with rapid onboarding and a focus on empathetic, solution-oriented customer support.

You will handle inquiries, resolve issues, and maintain high service standards while enjoying employee discounts and career growth opportunities during the holiday season.