Remote SDR: Wildfire Safety Tech & Impact

Frontline WIldfire Defense; United States; Remote; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Remote-first work environment

Work-from-home stipend

14 paid holidays

Company-provided equipment

Job summary

Frontline Wildfire Defense is seeking a Sales Development Representative to build the sales pipeline by educating prospects about our wildfire defense system, qualifying opportunities, and scheduling appointments for field reps. You will be the first touchpoint, representing our mission with professionalism and empathy.

The role targets 1–3 years in sales-related roles, requires strong communication, and comfort with Zoho CRM.

Qualifications

• 1–3 years of experience in sales development, inside sales, or a customer-facing role.
• Strong communication skills across phone, email, and text.
• Able to build trust and credibility quickly.
• Experience with CRMs (Zoho preferred).
• Resilient, goal-oriented, and motivated by hitting and exceeding targets.
• Comfortable working in a fast-paced, evolving environment.

Responsibilities

• Proactively engage prospective customers via phone, email, text, and web chat to explain the Frontline Wildfire Defense system and address questions.
• Conduct up to 10 consultations daily to educate customers, uncover needs, and secure commitment to move forward in the sales process.
• Qualify leads using defined criteria and schedule appointments with the field sales team for further consultation.
• Manage and nurture a pipeline of active, dormant, and cold leads through consistent outreach and personalized communication.
• Meet follow-up SLAs for new lead engagement to ensure no opportunities are missed.
• Partner closely with field sales representatives to ensure a smooth and professional customer handoff.
• Provide feedback to the sales leadership and field team regarding lead quality, customer trends, and process improvements.
• Accurately track activities, document lead status, and update customer information in Zoho CRM.
• Achieve or exceed key performance metrics, including number of consultations, appointments set, lead conversion rates, and response times.
• Continuously develop knowledge of wildfire risk mitigation, home protection systems, and Frontline’s product offerings to better serve customers.

Skills

Sales experience

Communication skills

Organization

Zoho CRM

Tools

Zoho CRM

Job description

Frontline Wildfire Defense is seeking a Sales Development Representative to build the sales pipeline by educating prospects about our wildfire defense system, qualifying opportunities, and scheduling appointments for field reps. You will be the first touchpoint, representing our mission with professionalism and empathy.

The role targets 1–3 years in sales-related roles, requires strong communication, and comfort with Zoho CRM.