Screening Specialist

URBAN HEALTH PLAN, INC.; New York (NY); Hybrid; USD 46,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Family health insurance

Dental insurance

Life insurance

401(k) retirement

Paid time off

Job summary

Urban Health Plan is seeking a Screening Specialist to address behavioral health and social service referrals. The role includes assessing needs, initiating internal/external referrals, and escalating high-risk cases to Licensed Social Workers.

The position supports patients remotely with occasional onsite needs, and includes bi-weekly trainings. The candidate will work Monday–Friday 8am–5pm with some late nights and must be bilingual (Spanish/English).

Qualifications

• Bachelor's degree in Psychology, Social Work, or related field required.
• 2+ years of case management experience.
• Knowledge of local programs and resources.
• Ability to multi-task and manage multiple requests.
• Excellent communication skills and dedication to patients.

Responsibilities

• Review referral box and assess patients' needs via EHR.
• Provide BH referrals and internal/external appointments.
• Assist with food insecurity and housing challenges referrals.
• Schedule medical and support appointments.
• Document contacts and interventions in the system.

Education

Bachelor's degree in Psychology, Social Work, or related field

Job description

Position Summary

Under the supervision of the Screening Supervisor, the Screening Specialist will address behavioral health and social service referrals made by providers in the social work referrals box. The Screening Specialist will assess pts needs and provides appropriate interventions including internal/external behavioral health and social services referrals and escalates crisis intervention and complex cases to Licensed Social Workers. The Screening Specialist also provides immediate concrete services to patients who are referred through the 'needs social work box' including but not limited to housing, food insecurity, etc.

Job Description

Position Summary

Under the supervision of the Screening Supervisor, the Screening Specialist will address behavioral health and social service referrals made by providers in the social work referrals box. The Screening Specialist will assess pts needs and provides appropriate interventions including internal/external behavioral health and social services referrals and escalates crisis intervention and complex cases to Licensed Social Workers. The Screening Specialist also provides immediate concrete services to patients who are referred through the 'needs social work box' including but not limited to housing, food insecurity, etc. This Screening Specialist will work remotely, Monday - Friday 8am-5pm with 1-2 late nights per week. While working remotely, the Screening Specialist will need to be flexible to work onsite on a as needed basis, attending bi-weekly meetings and attend in person trainings when needed. Compensation: $50,560 based on 40 hours per week.

Minimum Qualifications

• Bachelor's degree in Psychology, Social Work, or related field required.
• 2 or more years of experience with case management.
• Knowledge of programs and resources.
• Ability to multi-task, and to manage several requests via phone or computers.
• Excellent communication skills.
• Dedication to supporting patients in our communities.
• Bilingual Spanish/English is required.

Key Duties

• Reviews referral box and conducts a thorough review of pts electronic health record for potential patient's needs.
• Conduct BH referral providing internal or external appointments.
• Assists with positive score on GAD-7, AUDIT C and/or PHQ9, (Review and make referrals)
• Assist patients confronting food insecurity.
• Assist patients confronting housing challenges.
• Assist in providing information to parents and assisting with IEP educational issues.
• Assist with scheduling medical and other support appointments.
• Provides direct concrete services as needed and assist patients with other (non-clinical) needs as presented.
• Contacts pts to verify needs, including those not mentioned in referral.
• Addresses all patient needs through internal/external referrals.
• Escalates high risk, complex pts to the Social Work team including cases in crisis.
• Documents all contacts and interventions in eCW

About Urban Health Plan

At Urban Health Plan (UHP) our mission is to continuously improve the health of communities and the quality of life of the people we serve by providing affordable, comprehensive, quality, primary and specialty health care and by assuring the performance and advancement of innovative best practices. At UHP, our commitment to provide patient-centered, holistic, quality health care, is part of a tradition started by our founder, Dr. Richard Izquierdo, more than 50 years ago. That tradition continues today by promoting excellence in everything that we do.

Benefits Include

• Fully funded Health Insurance for yourself
• 73.5% funded Health Insurance for your family
• Dental Insurance
• $50,000 term life Insurance
• 401(k) Retirement Savings (including annual UHP Contribution)
• Competitive salary
• Comprehensive time off including paid vacation, personal time, sick time, and paid holidays (including your birthday!).

UHP is an equal opportunity employer. M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, gender expression, national origin/ancestry, citizenship status, disability, age, marital or family status, and military or veteran status.