Remote Screening and Social Support Specialist

alphanumeric; New York, Northern (NY, KY); Hybrid; USD 46,000 - 56,000; Full time

Benefits offered by this job

Health insurance for you

Family health coverage

Dental insurance

Life insurance

401(k) retirement plan

Paid time off

Job summary

Urban Health Plan is seeking a Screening Specialist to work remotely in Bronx, NY with on-site as needed. You will assess patients, coordinate behavioral health and social services referrals, and escalate complex cases to Licensed Social Workers.

This role requires strong communication and bilingual Spanish/English skills. Responsibilities include reviewing referrals, coordinating appointments, providing immediate services for housing, food insecurity, and other needs, and documenting

Qualifications

• Bachelor's degree in Psychology, Social Work, or related field required.
• 2+ years of experience with case management.
• Knowledge of programs and resources.
• Excellent communication skills and ability to manage multiple requests.
• Bilingual Spanish/English required.

Responsibilities

• Reviews referral box and conducts a thorough review of pts electronic health record for potential patient's needs.
• Conduct BH referral providing internal or external appointments.
• Assists with positive score on GAD-7, AUDIT C and/or PHQ9, (Review and make referrals)
• Assist patients confronting food insecurity.
• Assist patients confronting housing challenges.
• Assist in providing information to parents and assisting with IEP educational issues.
• Assist with scheduling medical and other support appointments.
• Provides direct concrete services as needed and assist patients with other (non-clinical) needs as presented.
• Contacts pts to verify needs, including those not mentioned in referral.
• Addresses all patient needs through internal/external referrals.
• Escalates high risk, complex pts to the Social Work team including cases in crisis.
• Documents all contacts and interventions in eCW

Skills

Multi-tasking

Excellent communication

Bilingual Spanish/English

Education

Bachelor's degree in Psychology/Social Work/related field

Job description

Urban Health Plan is seeking a Screening Specialist to work remotely in Bronx, NY with on-site as needed. You will assess patients, coordinate behavioral health and social services referrals, and escalate complex cases to Licensed Social Workers.

This role requires strong communication and bilingual Spanish/English skills. Responsibilities include reviewing referrals, coordinating appointments, providing immediate services for housing, food insecurity, and other needs, and documenting