Remote Scheduling Specialist — Tech Coverage & Operations

RadNet; New York (NY); On-site; USD 50,000 - 65,000; Full time

Job summary

RadNet in New York is seeking a Scheduler to develop, publish, and maintain schedules for internal remote technologists to ensure consistent operational coverage across remote operations.

The role requires coordinating with remote operations leadership, technologists, imaging center managers, and other stakeholders to address scheduling conflicts and respond to same-day changes while ensuring timely availability and accurate scheduling information.

Qualifications

• Requires a high school diploma or GED.
• Three years of related experience strongly preferred.
• Strong working knowledge of PC software including Word and PowerPoint; advanced Excel skills.
• Excellent customer service, written and verbal communication.
• Detail-oriented, organized, and able to interact with doctors, staff, patients, and vendors.

Responsibilities

• Create, publish, and maintain monthly schedules for internal remote technologists using scheduling software and related systems.
• Coordinate with leadership, technologists, imaging center staff, and stakeholders to ensure coverage across locations and shifts.
• Collect availability and requests, follow up on late submissions, and finalize schedules at least one month in advance.
• Monitor daily staffing levels and respond to changes, including sick calls and increased volume.
• Identify available technologists and redistribute staff to minimize disruptions and maintain coverage.
• Communicate scheduling assignments, changes, and updates promptly to technologists and leaders.
• Maintain technologist database with contact info, availability, locations, and credentials.
• Process vacation, PTO, and schedule-change requests per policies.
• Ensure fair distribution of shifts, weekends, holidays, overtime, and coverage opportunities.
• Track attendance and scheduling issues, escalating when needed.
• Verify training, credentials, and system access for assigned locations.
• Maintain scheduling records and generate reports on coverage and trends.
• Develop understanding of scheduling platforms and work with IT to resolve issues.
• Utilize Excel and other tools to manage schedules and documentation.
• Identify opportunities to improve scheduling practices and workflows.
• Perform other scheduling and operational support duties as assigned.

Skills

Microsoft Office

Excel (Advanced)

Customer service

Communication skills

Attention to detail

Education

High school diploma or GED

Tools

Scheduling software

Job description

RadNet in New York is seeking a Scheduler to develop, publish, and maintain schedules for internal remote technologists to ensure consistent operational coverage across remote operations.

The role requires coordinating with remote operations leadership, technologists, imaging center managers, and other stakeholders to address scheduling conflicts and respond to same-day changes while ensuring timely availability and accurate scheduling information.