Remote MRI Technologist Scheduling Coordinator

RadNet; New York (NY); On-site; USD 50,000 - 65,000; Full time

Job summary

RadNet in New York is seeking a Scheduler to develop, publish, and maintain schedules for internal remote technologists to ensure consistent operational coverage across remote operations.

The role requires coordinating with remote operations leadership, technologists, imaging center managers, and other stakeholders to address scheduling conflicts and respond to same-day changes while ensuring timely availability and accurate scheduling information.

Qualifications

• Requires a high school diploma or GED.
• Three years of related experience strongly preferred.
• Strong working knowledge of PC software including Word and PowerPoint; advanced Excel skills.
• Excellent customer service, written and verbal communication.
• Detail-oriented, organized, and able to interact with doctors, staff, patients, and vendors.

Responsibilities

• Create, publish, and maintain monthly schedules for internal remote technologists using scheduling software and related systems.
• Coordinate with leadership, technologists, imaging center staff, and stakeholders to ensure coverage across locations and shifts.
• Collect availability and requests, follow up on late submissions, and finalize schedules at least one month in advance.
• Monitor daily staffing levels and respond to changes, including sick calls and increased volume.
• Identify available technologists and redistribute staff to minimize disruptions and maintain coverage.
• Communicate scheduling assignments, changes, and updates promptly to technologists and leaders.
• Maintain technologist database with contact info, availability, locations, and credentials.
• Process vacation, PTO, and schedule-change requests per policies.
• Ensure fair distribution of shifts, weekends, holidays, overtime, and coverage opportunities.
• Track attendance and scheduling issues, escalating when needed.
• Verify training, credentials, and system access for assigned locations.
• Maintain scheduling records and generate reports on coverage and trends.
• Develop understanding of scheduling platforms and work with IT to resolve issues.
• Utilize Excel and other tools to manage schedules and documentation.
• Identify opportunities to improve scheduling practices and workflows.
• Perform other scheduling and operational support duties as assigned.

Skills

Microsoft Office

Excel (Advanced)

Customer service

Communication skills

Attention to detail

Education

High school diploma or GED

Tools

Scheduling software

Job description

Job Summary
This position is responsible for developing, publishing and maintaining schedules for internal remote technologists to ensure consistent operational coverage across all remote operations. The scheduler will work closely with remote operations leadership, technologists, imaging center managers and other key stakeholders to coordinate staffing needs and address scheduling conflicts. The scheduler must be available to respond to unexpected staff changes, including same day call-outs and quickly identify appropriate coverage to minimize workflow disruptions. Schedules will be created at least one month in advance and the scheduler will follow up with technologists to ensure availability and scheduling information are submitted accurately and on time.

Responsibilities
Job Summary
This position is responsible for developing, publishing and maintaining schedules for internal remote technologists to ensure consistent operational coverage across all remote operations. The scheduler will work closely with remote operations leadership, technologists, imaging center managers and other key stakeholders to coordinate staffing needs and address scheduling conflicts. The scheduler must be available to respond to unexpected staff changes, including same day call-outs and quickly identify appropriate coverage to minimize workflow disruptions. Schedules will be created at least one month in advance and the scheduler will follow up with technologists to ensure availability and scheduling information are submitted accurately and on time.Schedule: Sunday-Thursday & Tuesday-Saturday, 7:00am – 3:00pm.
Essential Duties And Responsibilities

• Creates, publishes, and maintains monthly schedules for internal remote technologists using the organization's scheduling software and related operational systems.
• Coordinates with remote operations leadership, technologists, imaging center staff, and other stakeholders to ensure appropriate coverage across all supported locations and shifts.
• Collects technologist availability and scheduling requests, follows up on late or incomplete submissions, and ensures schedules are finalized and distributed at least one month in advance.
• Monitors daily staffing levels and responds promptly to unexpected changes, including sick calls, absences, increased volume, and same-day coverage needs.
• Identifies available technologists and redistributes staffing as necessary to minimize operational disruptions and maintain adequate coverage.
• Communicates scheduling assignments, changes, open shifts, and coverage updates to technologists and operational leaders in a timely and accurate manner.
• Maintains an accurate technologist database, including contact information, availability, approved locations, equipment (OEM) competencies, shift preferences, time-off requests, and other scheduling requirements.
• Reviews and processes vacation, paid time off, and schedule-change requests in accordance with organizational policies and staffing needs.
• Assists in maintaining a fair and balanced distribution of shifts, weekends, holidays, overtime, time off, and additional coverage opportunities among remote technologists.
• Tracks attendance concerns, late arrivals, missed shifts, callouts, and recurring scheduling issues, escalating performance concerns to the appropriate operational leader.
• Verifies that scheduled technologists have the appropriate training, credentials, system access, and equipment experience required for their assigned locations.
• Maintains scheduling records and prepares reports related to staffing coverage, attendance, overtime, open shifts, callouts, and other operational trends.
• Develops a strong understanding of the organization’s scheduling platforms and works with internal technology teams or software vendors to resolve issues and remain current on system updates.
• Uses Microsoft Excel and other operational tools to manage schedules, analyze staffing needs, and maintain accurate scheduling documentation.
• Identifies opportunities to improve scheduling practices, staffing efficiency, communication, and overall remote operations workflows.
• Performs other scheduling and operational support duties as assigned.
  

PLEASE NOTE: This is not an exhaustive list of all duties, responsibilities and requirements of the position described above. Other functions may be assigned and management retains the right to add or change duties at any time.
Minimum Qualifications, Education, And Experience

• Must have a high school diploma or general education degree (GED)
• Three years of related experience strongly preferred
• Strong working knowledge of PC software such as Microsoft Office’s Word, PowerPoint, with advanced skills in Excel.
• Possesses and utilizes excellent customer service skills, strong public relations skills, and exceptional written and verbal communications skills.
• Must be detail-oriented and organized, possess clerical skills, and can interact effectively with doctors, referring doctors and staff, patients, vendors, peers, and management.
• Must have strong interpersonal and computer skills.