Remote Scheduling Specialist – Patient Access

Aspen Dental; Phoenix (AZ); À distance; USD 18 000 - 25 000; Plein temps

Avantages offerts par ce poste

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401K with match

Résumé du poste

Aspen Dental is seeking a Scheduling Center Agent in Phoenix to collaborate with patients and schedule appointments, providing critical access to dental care. This full-time/part-time role offers a path for growth and a chance to impact lives through compassionate service.

You will handle inbound calls in a fast-paced environment, communicate clearly, and utilize trained sales and customer service techniques to meet appointment goals. A quiet, HIPAA-compliant workspace is required.

Qualifications

• High School Diploma or equivalent required.
• 1+ years of customer service experience preferred.
• Spanish-English bilingual candidates encouraged to apply.

Responsabilités

• Schedule patient appointments as the first point of contact.
• Answer high-volume inbound calls with professionalism and empathy.
• Listen to patient needs and use customer service techniques to set appointments.
• Perform additional duties as assigned by Call Center Leadership.

Connaissances

Customer service

Communication skills

Bilingual Spanish/English

Tech proficiency

Formation

High School Diploma or equivalent

Description du poste

Aspen Dental is seeking a Scheduling Center Agent in Phoenix to collaborate with patients and schedule appointments, providing critical access to dental care. This full-time/part-time role offers a path for growth and a chance to impact lives through compassionate service.

You will handle inbound calls in a fast-paced environment, communicate clearly, and utilize trained sales and customer service techniques to meet appointment goals. A quiet, HIPAA-compliant workspace is required.