Remote Scheduling Specialist for Medical Appointments

ExamWorks, Inc.; Rockford (IL); Remote; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical

Vision

Dental

Paid Time Off

401k

Job summary

ExamWorks is seeking a highly organized Scheduling Coordinator for a 100% remote, Monday–Friday role (8:00am–4:30pm or 8:30am–5:00pm CST). You will coordinate examinations between clients, physicians, and examinees, ensuring provider availability and proper records flow.

Work from home with a focus on customer service, accuracy, and timely communication. The role requires at least one year of customer service experience and proficiency with Microsoft Office and HIPAA compliance.

Qualifications

• High school diploma or equivalent required.
• Minimum one year of customer-service experience.
• Familiarity with HIPAA regulations and compliance standards.
• Strong computer skills with basic software programs.

Responsibilities

• Schedule examinations and manage system database.
• Confirm appointment dates with physicians' offices.
• Communicate changes and status to clients and collect medical records.
• Coordinate ancillary services as needed.
• Process invoices and ensure pre-payment where required.
• Provide support to other offices as needed.

Skills

Customer service

Organizational skills

Communication

Problem solving

HIPAA compliance

Time management

Detail oriented

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Internet

Job description

ExamWorks is seeking a highly organized Scheduling Coordinator for a 100% remote, Monday–Friday role (8:00am–4:30pm or 8:30am–5:00pm CST). You will coordinate examinations between clients, physicians, and examinees, ensuring provider availability and proper records flow.

Work from home with a focus on customer service, accuracy, and timely communication. The role requires at least one year of customer service experience and proficiency with Microsoft Office and HIPAA compliance.