Remote Scheduling Coordinator - Healthcare

ExamWorks; Rockford (IL); Remote; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive benefits (medical, vision,

paid time off

401k

Job summary

ExamWorks is seeking a highly organized Scheduling Coordinator for a 100% remote, work-from-home role. The position involves scheduling examinations and coordinating with clients, physicians, and examinees to meet provider specialty and location requirements.

The role requires at least one year of customer-service experience, strong computer skills, and adherence to HIPAA regulations. The schedule runs Monday through Friday, with two 8:00am–4:30pm or 8:30am–5:00pm CST options and duties

Qualifications

• Minimum one year customer-service experience; or equivalent combination of education and experience preferred.
• Must possess complete knowledge of general computer, fax, copier, scanner, and telephone.
• Must be knowledgeable of multiple software programs, including Word, Outlook, Excel, and the Internet.
• Must have ability to be trained on and adhere to HIPAA regulations and compliance standards.

Responsibilities

• Schedule examinations through the system database.
• Schedule and confirm appointment dates and times with physicians’ offices.
• Communicate with clients regarding appointment scheduling, physician CV’s, appointment changes, no shows, cancellations, and receipt of medical records and/or images.
• Confirm receipt of records for record review referrals.
• Prepare and send exam notification letters daily.
• Coordinate ancillary services such as interpretation, chaperones, transportation, and or exam site rentals when needed.

Skills

Customer service

Communication skills

Time management

Attention to detail

Discretion / confidentiality

HIPAA compliance

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Internet

Job description

ExamWorks is seeking a highly organized Scheduling Coordinator for a 100% remote, work-from-home role. The position involves scheduling examinations and coordinating with clients, physicians, and examinees to meet provider specialty and location requirements.

The role requires at least one year of customer-service experience, strong computer skills, and adherence to HIPAA regulations. The schedule runs Monday through Friday, with two 8:00am–4:30pm or 8:30am–5:00pm CST options and duties