Remote SC Public Safety Call Center Agent

South Carolina 811; Myrtle Beach (SC); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Company-provided equipment

Paid Time-Off

Medical, Dental, and Vision Benefits

401K

Career Growth

Job summary

South Carolina 811 is seeking a Customer Service Representative for a fully remote position. Candidates must reside in South Carolina and will manage high volumes of inbound calls, ensuring accurate documentation of utility locate requests.

This role requires excellent communication skills, the ability to multitask in a fast-paced environment, and a commitment to public safety. Company-provided equipment and competitive benefits, including medical and dental plans, are included in this full-time opportunity.

Qualifications

• Minimum 2 years of customer service experience required.
• Must reside in South Carolina and work remotely.
• Ability to type at least 45 wpm accurately.

Responsibilities

• Manage high volume of inbound calls and document information.
• Provide callers with legally required safety-related information.
• Accurately plot excavation site locations using mapping tools.

Skills

Active listening

Data entry

Verbal communication

Critical thinking

Multitasking

Education

High school diploma or equivalent

Job description

South Carolina 811 is seeking a Customer Service Representative for a fully remote position. Candidates must reside in South Carolina and will manage high volumes of inbound calls, ensuring accurate documentation of utility locate requests.

This role requires excellent communication skills, the ability to multitask in a fast-paced environment, and a commitment to public safety. Company-provided equipment and competitive benefits, including medical and dental plans, are included in this full-time opportunity.