Remote SAP Order-to-Cash Specialist (Contractor)

CS Recruiting; Chicago (IL); Remote; USD 34,000 - 55,000; Part time

Job summary

CS Recruiting client is seeking a Retail Sales Ops Specialist (Contractor) to support daily order processing and management within a consumer products environment. You will work with Retail Sales Operations, Supply Chain, Customer Service, and Logistics to ensure orders enter correctly, progress through SAP, and ship on time.

The role emphasizes hands-on SAP use, order-to-cash oversight, and cross-functional collaboration to resolve issues and ensure timely delivery for major retailers.

Qualifications

• 2+ years of hands-on SAP experience in a retail order management role.
• Experience using SAP daily to enter, process, monitor, and troubleshoot customer orders.
• Strong understanding of the Order-to-Cash (O2C) process within an SAP environment.
• Hands-on experience with EDI transactions and resolving routine EDI errors.
• Experience with open-order reporting, order status management, and delivery scheduling.
• Experience supporting major retail customers in CPG or related industries.

Responsibilities

• Review incoming customer purchase orders and enter, process, and validate orders within SAP.
• Manage and monitor customer orders throughout the Order-to-Cash lifecycle, from PO receipt to shipment.
• Investigate orders that are blocked, incomplete, delayed, or not progressing and resolve issues.
• Monitor and troubleshoot routine EDI transactions and errors impacting order processing.
• Run and review open-order reports to identify discrepancies and shipment risks.
• Manage delivery dates, order status updates, and other order-related information in SAP.
• Collaborate cross-functionally with Supply Chain, Logistics, and Customer Service to resolve issues.
• Support daily order management for major retail customers with high accuracy and responsiveness.

Skills

O2C process understanding

EDI transactions

Cross-functional collaboration

Attention to detail

Tools

SAP

Job description

CS Recruiting client is seeking a Retail Sales Ops Specialist (Contractor) to support daily order processing and management within a consumer products environment. You will work with Retail Sales Operations, Supply Chain, Customer Service, and Logistics to ensure orders enter correctly, progress through SAP, and ship on time.

The role emphasizes hands-on SAP use, order-to-cash oversight, and cross-functional collaboration to resolve issues and ensure timely delivery for major retailers.