Remote Salesforce Operations Manager

Seagull Software; United States; Remote; USD 97,000 - 145,000; Full time

Benefits offered by this job

Health plan

401(k) matching

PTO & holidays

Life insurance

Disability

Tuition reimbursement

Job summary

Seagull Software, LLC is seeking a Salesforce Operations Manager to oversee day-to-day administration, governance, and change management across the Salesforce ecosystem. You will partner with stakeholders, translate needs into scalable solutions, and drive user adoption.

You will manage user provisioning, dashboards, reporting, and integrations with Zendesk, Marketo, MuleSoft, and JIRA, while training teams and owning onboarding.

Qualifications

• Salesforce Admin certification and hands-on administration experience.
• 5+ years in Salesforce administration/management with Sales Cloud, CPQ+ and MuleSoft.
• Ability to translate global sales strategies into system requirements.

Responsibilities

• Manage all Salesforce operations, including user setup and access.
• Improve adoption and optimize dashboards, reports, and workflows.
• Translate requirements into scalable SFDC solutions with stakeholders.
• Coordinate platform changes and educate users on new tools.

Skills

Salesforce Admin

Change management

Stakeholder liaison

User training

Data quality

Excel skills

MuleSoft

JIRA integration

Zendesk integration

Sales Cloud CPQ+

Education

Bachelor’s degree in Business

Salesforce Administrator certification

Salesforce Advanced Administrator

Tools

Salesforce

MuleSoft

JIRA

Zendesk

Marketo

Job description

Seagull Software, LLC is seeking a Salesforce Operations Manager to oversee day-to-day administration, governance, and change management across the Salesforce ecosystem. You will partner with stakeholders, translate needs into scalable solutions, and drive user adoption.

You will manage user provisioning, dashboards, reporting, and integrations with Zendesk, Marketo, MuleSoft, and JIRA, while training teams and owning onboarding.