Senior Salesforce Operations & Admin Specialist

Altium; San Diego (CA); On-site; USD 100,000 - 120,000; Full time

Job summary

Altium, a San Diego-based software company, seeks a Sr Sales Operations Analyst, Salesforce Administrator to optimize our Salesforce platform and governance practices. You will collaborate across departments to translate requirements into scalable, user-friendly solutions and drive adoption through training.

The ideal candidate has 3–5 years of hands-on Salesforce Admin experience (Sales/Service Cloud) and strong Revenue Cloud/CPQ knowledge.

Qualifications

• Salesforce Administrator Certification required; additional certifications (e.g., Advanced Admin, Platform App Builder, CPQ Specialist) are a plus
• Bachelor's Degree
• Strong Salesforce Revenue Cloud knowledge and at least 1-2 years of hands-on experience administering CPQ
• Strong knowledge of Salesforce automation tools, including Flow
• Strong Salesforce product knowledge and 3–5 years of hands‑on Salesforce Administration experience with Sales or Service Cloud
• Excellent analytical and problem‑solving skills
• Strong communication and stakeholder engagement skills
• Familiarity with Salesforce governance and change management best practices

Responsibilities

• All aspects of User and License Management including new user setup/deactivation, Roles, Profiles, Permissions, Public Groups, Organization-Wide Defaults, & Sharing rules
• Salesforce configuration changes, including (but not limited to): Process Builder, Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports
• Data Governance, Change Management, & Data Policies
• Perform ongoing data cleansing, deduplication, and normalization within Salesforce
• Conduct regular data audits and recommend improvements to the overall structures and data model
• Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience
• Monitor user adoption and drive improvements through training, enablement, and platform enhancements
• New user and ongoing user training
• Create and maintain Salesforce technical documentation
• Identify unused or underutilized platform features, connected apps and, apex
• Work with integrated applications including Ringlead, NetSuite, DocuSign, Boomi and more

Skills

Stakeholder management

Analytical thinking

Communication

User training

Governance

Change management

Team collaboration

Problem solving

Education

Bachelor's Degree

Tools

Salesforce Flow

Process Builder

CPQ

Revenue Cloud

Ringlead

NetSuite

DocuSign

Boomi

Job description

Altium, a San Diego-based software company, seeks a Sr Sales Operations Analyst, Salesforce Administrator to optimize our Salesforce platform and governance practices. You will collaborate across departments to translate requirements into scalable, user-friendly solutions and drive adoption through training.

The ideal candidate has 3–5 years of hands-on Salesforce Admin experience (Sales/Service Cloud) and strong Revenue Cloud/CPQ knowledge.