Remote Salesforce Grants BA for Federal Modernization

ICF International; United States; Remote; USD 67,000 - 139,000; Full time

Job summary

ICF International is seeking an experienced Salesforce Business Analyst to support a phased enterprise grants management platform. The role is remote within the United States and involves engaging government stakeholders, translating needs into user stories, and guiding Agile development using Salesforce Agentforce Public Sector.

Qualified candidates have 3+ years in IT/BA roles, experience with Salesforce implementations, and proficiency with Jira or Trello and Microsoft Office. U.S.

Qualifications

• 3+ years of information technology or business analysis experience, including at least one Salesforce implementation.
• 3+ years gathering requirements, writing user stories and acceptance criteria, mapping processes and supporting backlog refinement.
• 3+ years using Agile tools (Jira or Trello) and Microsoft Office applications.

Responsibilities

• Engage government stakeholders to analyze grants processes and define requirements across the lifecycle.
• Translate business needs into user stories, acceptance criteria, workflows, and system requirements for Salesforce Agentforce.
• Lead requirements sessions and document common enterprise capabilities and program-specific variations.
• Prioritize and refine the product backlog with teams and leadership.
• Document process flows, data needs, integration requirements, and release-readiness artifacts.
• Support integrations with government, financial, identity, analytics, and legacy systems.
• Assist with demonstrations, testing, training, and adoption activities.
• Contribute to security, privacy, and ATO documentation; participate in Agile ceremonies.

Skills

Analytical thinking

Critical thinking

Attention to detail

Communication skills

Organizational skills

Education

Associate's degree

Bachelor’s degree preferred

Tools

Jira

Trello

Microsoft Office

Job description

ICF International is seeking an experienced Salesforce Business Analyst to support a phased enterprise grants management platform. The role is remote within the United States and involves engaging government stakeholders, translating needs into user stories, and guiding Agile development using Salesforce Agentforce Public Sector.

Qualified candidates have 3+ years in IT/BA roles, experience with Salesforce implementations, and proficiency with Jira or Trello and Microsoft Office. U.S.